Support

Need help with Chairo? Email us at support@chairo.app. We usually reply within 2 working days.

You can also report a problem in the app: Profile → Settings → Report a problem. Attaching a screenshot helps us find the issue faster.

Frequently asked questions

I forgot my password. On the sign-in screen, tap "Forgot password?" and enter your email. We'll send you a code for the app and a link to set a new password. If it doesn't arrive, check your spam folder.

How do I join a shop? Scan the shop's QR code, enter the shop code, or open the link the shop sent you.

How do I cancel an appointment? Open the appointment in the app and tap Cancel. If it's too late to cancel in the app, contact the shop directly.

How do I delete my account? The steps are on chairo.app/delete-account.

Privacy questions? Email privacy@chairo.app or read our privacy policy.